Yellow means .....
Yellow. The colour to denote happiness, liveliness, and activity. However in today's case, it denotes a somewhat horrible lack of communication. Some of you might recognize this as normal everyday work though. All this correspondence is going over email in case it's mistaken for a conversation.
So in true film fashion, it would be Ready, Roll, Action!
Customer : I would like the items to be in ABC 100 yellow shade. Can you do it?
Me : Sure. Let me check.
Manager : I'm not sure. We have the same colour code, but it might not be the right colour shade. I need a picture.
Me (to Customer) : I'll need a graphic file of the item. It's to make sure we have it correctly done.
Customer : *Sends the file over*
Me : Sends file over to manager.
Manager : No, we're still not sure. The light on the picture, the pixels on the monitor, the camera used and the angle the item is shot at is not right. We might make a mistake. Ask for a sample to be posted to us.
Me : I don't understand. ABC 100 Yellow is AbC 100 Yellow. What's the difference if it's an international code that's supposed to be conformed to by paint makers?
Manager : They have different ways of mixing the paint.
Me : ....... Speechless.
Me (to Customer) : I'm sorry but in order to be 100% sure we need to have a sample spray painted over to us. We want to be accurate.
Customer : What's the point of having the code if you don't use it? Use the code. I've got better things to do than discuss over a certified international paint code.
At this point I expect the customer to be either :
a) Swearing away at useless time spent over a useless issue
b) Laughing so hard at our incompetence but still keeping the order because he hasn't had a good laugh for so long
c) Wondering what went through his head when he gave us the order
d) All of the above
Option D would have been my guess. There might be more options so add them if you want to. As for me, yellow just means total and utter confusion.
So in true film fashion, it would be Ready, Roll, Action!
Customer : I would like the items to be in ABC 100 yellow shade. Can you do it?
Me : Sure. Let me check.
Manager : I'm not sure. We have the same colour code, but it might not be the right colour shade. I need a picture.
Me (to Customer) : I'll need a graphic file of the item. It's to make sure we have it correctly done.
Customer : *Sends the file over*
Me : Sends file over to manager.
Manager : No, we're still not sure. The light on the picture, the pixels on the monitor, the camera used and the angle the item is shot at is not right. We might make a mistake. Ask for a sample to be posted to us.
Me : I don't understand. ABC 100 Yellow is AbC 100 Yellow. What's the difference if it's an international code that's supposed to be conformed to by paint makers?
Manager : They have different ways of mixing the paint.
Me : ....... Speechless.
Me (to Customer) : I'm sorry but in order to be 100% sure we need to have a sample spray painted over to us. We want to be accurate.
Customer : What's the point of having the code if you don't use it? Use the code. I've got better things to do than discuss over a certified international paint code.
At this point I expect the customer to be either :
a) Swearing away at useless time spent over a useless issue
b) Laughing so hard at our incompetence but still keeping the order because he hasn't had a good laugh for so long
c) Wondering what went through his head when he gave us the order
d) All of the above
Option D would have been my guess. There might be more options so add them if you want to. As for me, yellow just means total and utter confusion.
0 Comments:
Post a Comment
<< Home